Customer Service

Customer Service

You’re the reason we’re here, and we don’t forget that for a minute.

We get it: grocery shopping can be a chore… but it doesn’t have to be. Our job is to make it something you’re actually excited to do. To make you feel as much at home as we can.

We take the time to make sure all our staff is up to speed and well versed in Lees Market’s community values and commitment to total customer satisfaction. If you’re looking for something, we’ll make sure you find it. If you’re placing an order, we’ll go the extra mile to get exactly what you want and quickly. We’ll never tell you, “I don’t know,” or “We can’t do that.” Oh yes, we can, and we will!

We’re always watching like a hawk the way our store works, finding any ways we can to make things move more smoothly for you. How are the checkout lines moving? How are the departments interacting? How do you feel about the store layout? We’ll be ready to remedy even the slightest hiccup.

We love the one-on-one interaction we get with our customers, especially because we are among our friends. The community isn’t separate from what we do; it’s a part of us and we’re part of it. It’s that depth of care that underlies everything we do. If we can make someone’s day, it makes our day.